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» Category: Shipping Errors, Returns and Refunds  (Go back)

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I received the wrong item. Article rated 3.2/5.0
Very rarely things can get overwhelmingly busy around here and all it take is a moment of brain freeze and, well oops. Email us here and the correct CD will be sent right away. Keep the wrong one, hop...
I gave the wrong address or ordered the wrong item. Article rated 3.1/5.0
In most cases just email us here and we can correct the form. If you want to change or add to the order, the best way is to email us and void the order and reorder with the changes you want to make.
I received my order but the package was damaged or the CD case or disc is cracked or broken Article rated 3.2/5.0
We use hard shell boxes to protect the CD's we ship. We have shipped thousands of CD's and have had very few problems with broken CD's. Having said that however, CD's are notoriously prone to having t...
I can't get your order form to work on my computer. Article rated 3.2/5.0
Most problems people have with our ordering system have to do with having an older version of their browser or no or outdated version of Java. The second biggest problem is that you have Cookies turne...
I don't like it, can I return it for a refund? Article rated 3.2/5.0
Depends. We don't except returns on open CD's. We can't guarantee you will like any of the music we offer. There are lots of resources to check something out before you buy. All the artists here produ...

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